Cookie policy Download PDF


In line with the provisions of the rules on the use and protection of personal data, CONAD - Consorzio Nazionale Dettaglianti Soc. Coop., As data controller ('Owner), intends to provide users with information on the treatments carried out using the installed cookies. on this website (the 'Site'). For any information on the processing carried out, you can contact the Data Protection Officer ('DPO') of the Data Controller at the e-mail address indicated below.


Cookies are small text strings that the websites visited by the user send to the computer and to any device used to access the Internet (such as smartphones and tablets), where they are stored before being re-transmitted to the same sites at the next visit of the same. user. Cookies can be stored permanently and have a variable duration (so-called persistent cookies), but they can also disappear when the browser is closed or have a limited duration (so-called session cookies). Similarly, cookies can be installed from the site you are visiting (so-called first-party cookies), but also from other websites (so-called third-party cookies) and can be used for different purposes, such as performing authentication information technology, session monitoring and storage of information regarding the activities of users who access a particular site. Based on the purpose of use, cookies can be distinguished in the following categories: (i) strictly necessary, (ii) simple interactions and functionality, (iii) experience improvement, (iv) measurement, and (v) targeting and advertising.


Strictly necessary cookies are those cookies that the Site uses to offer the user a correct display of the pages, session stability, smooth navigation and correct provision of the services requested by the user when accessing and browsing the Site. The use of this category of cookies and the performance of the processing related to them does not require the user's consent. The legal basis that allows the processing of the related data is the execution of services requested directly by the interested party (Article 6.1, b) of Regulation (EU) 2016/679 - 'GDPR').


These cookies allow the user to obtain a personalized browsing experience, improving the management of the Site's settings and the consultation of its contents. These are therefore tools used to ensure, for example, the permanence of the log-in, the preselection of the selected navigation country, as well as the correct interconnection of the Site with external platforms (eg social networks). They are also used to remember the choices made by the user regarding the display of certain elements of the page, such as information and communication banners. Other tracking technologies offered by social networks, in particular Facebook, are installed on the Site, aimed at collecting information about users such as, for example, custom audience services, personalized advertisements, social plugins (Share and Like buttons) and detection technologies. of the interactions between the social platforms and the Site, as well as other tools that still allow you to retrieve information relating to user navigation (e.g. pixels or fingerprints). Further information on how our Site interacts with social networks and other external platforms can be found in the following par. 4.1 of this Cookie Policy. Since the use of these cookies is not strictly necessary for the user's navigation on the Site, their installation will only take place with the user's consent (Article 6.1, a) of the GDPR).


This specific type of service allows you to activate interactions with social networks or other external platforms directly from the pages of the Site. It is understood that only the privacy settings are applied to the processing of personal data collected through these services by the related social networks. selected by each user for their account on the specific platform. The Site uses Social Plugins of various social networks. These are tools that allow you to connect websites to social media, thanks to which users can activate exchanges of information and interactions between the contents of the former with the latter. The social plug-ins installed by the Data Controller include the so-called. widgets, graphic control elements inserted in specific sections of the Site to allow users to access the plug-in features (eg the 'Share' button on Facebook and Twitter). It is possible that the data collected through the plug-ins may not be able to identify the user. However, it is not excluded that, depending on the type of plug-in or, more generally, the connected social network, the data collected may be able to do so, regardless of the actual login to these platforms. However, even when you are not registered on social networks, their plug-ins active on the Site can still send data to these platforms. More generally, if the user does not want social networks to collect his data through these cookies, with a click you can simply disable the cookies relating to improving the experience on the Site, through the appropriate panel accessible in par. 7, or block the "Third party cookies" function in your browser settings. In this case, the browser will not send cookies to the server when it finds embedded content from other service providers. However, this setting could compromise, in addition to the function of the "plug-in" button, other generic functions of other sites.

The plug-ins installed on the Site to date are the following:

  • Facebook Facebook -We use plugins from the social network, managed by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304 USA ("Facebook"). In relation to the processing related to the use of the Facebook widgets installed on the Site (Share button), CONAD and Facebook act as co-owners pursuant to Art. 26 of the GDPR, by virtue of the agreements and according to the responsibilities established in a specific agreement (link). The data will be used by Facebook for the purpose of sending commercial messages, customizing functions and contents and targeting advertisements. For any further information regarding the processing of personal data carried out by Facebook, please refer to the relevant information, as updated from time to time (link).

  • Widget Video Youtube (Google Inc.) Youtube is a video content viewing service managed by Google Inc. that allows this Site to integrate such content within its pages. For more information, please consult the information on Google services (link).

  • Tweet button e widget di Twitter (Twitter, Inc.) Tweet button and Twitter widget (Twitter, Inc.) -The Tweet button and Twitter social widgets are interaction services with the social network of the same name, provided by Twitter Inc. For more details about the treatments carried out by this third party, please read the relevant information (link).


The Site uses measurement cookies, also known as 'analytical', first and / or third party cookies, with respect to which the user is required to express their consent. In particular, through third-party cookies information is collected on how users use the Site (number of visitors, pages visited, time spent, conversions, etc.). This information is used, in particular, to improve the functionality of the Site, allowing, for example, to record any errors detected by users and thus ensure a more fluid and immediate navigation. By collecting data only in aggregate form, so as not to make users identifiable in any way, these cookies are equated to those strictly necessary. However, if these cookies are implemented in connection with other features, in particular targeting and advertising (see par. 6), their installation will be subject to the user's prior consent.


Targeting and advertising cookies, i.e. profiling, are those aimed at acquiring information relating to user behaviour while browsing the Site, for advertising and marketing purposes, so as to allow the detection and forecasting of tastes, interests, of the preferences and habits of the user. This category may also include cookies belonging to other types, such as measurement ones, where suitable for providing information on users' online behaviour. Consequently, the installation of both types of cookies is subject to the prior acquisition of the user's consent.

These cookies are used by the Owner or by third parties (even on portals other than the Site) to send users more engaging and targeted advertisements, based on the preferences expressed by the latter during their navigation, as well as to create profiles related to their interests. Confirmation of deactivation at the time of access to the Site, or the withdrawal of consent from the control panel (accessible from par.7), the use of one or several cookies belonging to this category will not interfere in any way on the possibility of accessing to the Site or to browse the same.


At the time of access to any page of the Site, a banner is shown to the user containing a brief information regarding the methods of managing cookies by the Owner and the choices that the same can make, with the possibility of obtaining more information by consulting this extended information. Before continuing to browse, the user is invited to read this detailed information and is asked to indicate their preferences regarding the installation of optional cookies on their browser, providing or not their consent to their use. To this end, the user has the option of accepting the installation as a whole by clicking on the 'ACCEPT ALL COOKIES' button or reject it by clicking on the 'REFUSE ALL COOKIES' button within the banner. Alternatively, you can choose each specific type of cookie to install by clicking on the "Cookie preferences" button. It is emphasized that the switch command to enable or disable optional cookies is programmed by default on the 'Disabled' mode.


With particular regard to the simplified methods with which each user can express their desire not to have one or more specific types of unnecessary cookies installed, the user can change at any time the consent, if already issued, to the installation of individual cookies. optional, thanks to the special panel accessible at par. 6 of this information. In any case, if desired, the user can also manage cookies directly through the settings of their browser, according to the methods indicated at the following links:

However, by deleting the cookies in this way, the user could remove the preferences set for this Site, which is why it would be advisable to periodically visit this page to check them again. Further ways to prevent the installation of cookies on the user's terminal consist in the possibility of: i) rejecting third-party cookies by default using some functions of certain browsers; ii) activate the 'Do Not Track' option (automatic interruption of the collection of certain browsing data) available in most of the latest generation browsers; iii) activate the 'anonymous browsing' mode. It should be borne in mind, however, that disabling cookies could complicate navigation or prevent you from moving freely from one page to another, making full use of all the features of the Site.


At any time and without any formalities, the user can exercise the rights recognized by the current legislation on the protection of personal data, by asking the Data Controller:

  • access: to obtain confirmation as to whether or not data concerning him is being processed, as well as further clarifications about the information referred to in this information, as well as to receive the data, within reasonable limits;
  • rectification: to obtain the rectification or integration of the data provided or otherwise in the possession of the Data Controller, if inaccurate;
  • cancellation: so that your data acquired or processed by the Data Controller are deleted, if no longer necessary for the purposes outlined above, or where there are no disputes or disputes in place, or in the event of withdrawal of consent or opposition to processing, or in case of unlawful processing, or finally if there is a legal obligation of cancellation;
  • the limitation: to obtain a temporary blocking of the processing of your personal data by the Data Controller, when one of the conditions referred to in art. 18 of the GDPR;
  • portability: to receive your data, or have them transmitted to another owner, in a structured format, commonly used and readable by an automatic device.

Furthermore, the user can always exercise his right to withdraw consent, without this in any way prejudicing the lawfulness of the processing carried out up to that moment on the basis of the consent initially given. Finally, the user has the right to lodge a complaint with the Personal Data Protection Authority at any time, including using the appropriate model made available by the latter (link).


As indicated above, the Data Controller is CONAD - National Consortium Retailing Cooperative Society, with headquarters in Bologna, Via Michelino 59, tax code and VAT number 03320960374. CONAD's Data Protection Officer (DPO) can be reached at any time at the e-mail address: [email protected] To exercise the rights listed above or for any information regarding the processing of data covered by this information, it is possible to contact the Data Controller and / or its DPO, by paper mail or email.